How is a refund processed for my click and collect order?

1Answer

We make refunds simple! When you return a Click and Collect item to any Decathlon store, our team will process it right away.

- Timeline: The refund is sent to your original payment method and typically appears in your account within 7-10 business days.

- Not seeing it? If it's been over 10 days, please contact your bank with the refund reference number (from your order email).

- Older Purchases (over 6 months): If your purchase was more than 6 months ago, please bring your Order ID and bank details to the store. Our team will verify it and help process the refund.

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