My money is deducted but I have not received any confirmation ?

1Answer

We apologize for the delay in receiving your payment confirmation. If you haven't received a confirmation email within 90 minutes of placing your order, please wait a bit longer. It may take some time for the payment to process.

In the meantime, you can check your order status on the Decathlon website or app. To do this, log in to your account and click on "My Orders".

If you still haven't received a confirmation email after 90 minutes, you will receive an email from Razorpay informing you that a refund has been initiated. The refund will be processed within 72 working hours and will be credited to the same payment method you used to purchase the product.

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