Can I return in-store purchases online?

1Answer

Our online and in-store systems work a bit differently. Purchases made in a store must be returned to a store.

The good news is you have 30 days and can go to any Decathlon store in India!

- Just bring the product to one of our teammates.
- After they verify it, they will issue you a credit note.
- Important: This credit note needs to be used within 24 hours on your next purchase.

Please Note: Clearance and discounted product purchases are final sale and cannot be returned or replaced. 

To ensure a smooth experience, please keep the following in mind:

  • Condition: Items must be unused, unwashed, and in their original resalable condition.

  • Packaging: All tags, labels, and original packaging must remain intact.

  • Proof: Returns must be accompanied by a valid invoice or proof of purchase.

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