We're very sorry for the delay in your pickup! We aim to complete all pickups within 4-5 working days. A delay can sometimes happen for a few common reasons:
- The number or address provided was incorrect.
- The returned item didn't match the item on the return request.
- The courier partner was unable to reach you.
Please contact our customer support team (via Chat, Call, or Email) with your order ID. We will look into this right away and help rearrange the pickup for you.
