We'll make this as simple as possible! You have two easy options:
1. Start your return online:
- Head to the 'Orders and Returns' section on the Decathlon App or Website.
- Find the order you wish to return items from.
- Just select the item(s) you're sending back and let us know the reason.
2. Return your online order in-store:
- Simply visit your nearest Decathlon store!
- Bring the product and your order ID to one of our teammates.
- They'll verify it and start your refund, which should appear in your bank account within 10 working days.
A quick note: To ensure a smooth return, please make sure the product is unused, in its original and resalable condition. Our team will do a quick check. Also, please remember that clearance and discounted products are final sale and cannot be returned.
