What should I do if I find the package open or tampered on delivery?

1Answer

Your trust is important to us. If a package arrives looking open or tampered with, the best thing to do is to refuse the delivery and not accept it.

If you've already accepted it and then find an issue (like a damaged, used, wrong, or missing item), please act quickly!
Send an email to care.india@decathlon.com with photos of the package and items. Please make sure to do this within 6 hours of delivery so we can take immediate action.

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