LOYALTY

I didn’t get my points or received an incorrect number of points for my purchase. What can I do?

How can I make sure that I will receive points after my purchase?

Is there any fee for becoming a member?

Do I download a different app to access my Decathlon Membership points?

What happens to my points if I return a product?

Where can I see my Decathlon Points?

Is there a purchase limit connected to my redemption of points?

I exchanged my points for a voucher, where can I use it?

Will I lose my membership if I change my mobile number or device?

Where can I find the history of reward points I have redeemed?

Is it possible to unsubscribe from the loyalty program?

Is there a criterion to join the loyalty program?

⁠Can I use the loyalty rewards with any other mode of payment for the Decathlon products? (Consider card/UPI/GC/POD/Wallet/Sporty Rewards)

Will I get early access to sales if l am a Decathlon member?

What are the other benefits that I get for being a Decathlon Member?

On what Decathlon services do I get points for?

What purchases are taken into account by the new loyalty program?

How can I exchange my points for Sporty Rewards?

Why is it important to receive the communication about the Loyalty Program?

What other benefits do I have as a loyalty member?

Do I earn points purchasing a giftcard ?

How long are my sporty rewards going to be valid?

How do I use my points?

How do I earn points?

Do the points I earned get automatically exchanged for vouchers or sporty rewards?

What can I do with my points?

Why did I receive a message telling me that my points are about to expire?

Does the cost of the shipment of my order give me extra points?

Can I earn points for my purchases made in Decathlon stores outside of my country?

I placed an order online, when will I receive my points?

Is there a limit on the number of points I can earn by purchasing products?

Where can I find my membership card?

Why do I see lesser points than before?

Why do I see negative points?

How can I become a member?

What are the benefits of joining the Decathlon Loyalty Program?

Why should I join the Decathlon Loyalty Program?

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