To ensure that a review is accurate and assessable, Decathlon Sports India has made some fields compulsory in order for the same to be submitted. The Customer/User must fill in compulsory fields such as:
(a) overall rating of the product/ service – Out of 5 stars where 1 is the lowest and 5 is the highest.
(b) comment section to allow the Customer/User to describe in detailed words about the product/service.
(c) time period for which the Customer/ User has used the product/service to analyse & assess the review.
(d) name of the Customer/User which is automatically populated based on the registered account details.
Keeping in mind the purpose of the Decathlon Review Mechanism and the intention to serve the Customer/User better with every passing day, the Customer/ User must agree to provide correct details like email address/ phone number. Decathlon Sports India assures that the personal details shared will not be made available on the official website and/or mobile application. To ensure confidentiality, the personal details of the Customer/User are not available to all. In special cases, if the Customer/User needs to be reached out directly, the authorised internal team of Decathlon Sports India will be able to access the details.
